The company took 2 days to answer me then took another week to give me an answer after I called and called. The answer I got was not at all satisfactory. They said I had to buy a new appliance for much less than a replacement cost. They would not repair the appliance. Disgusting

Rating: ★

I had my freezer fixed after they told me they had no one available to fix it and to get my own. Then, when they told me to wait a week while they evaluated my claim, I went ahead and paid 250.00 to fix it, and after several attempts, they finally said I had a reimbursement coming to me, and that was over a week ago; still no check.

Rating: ★★

They sent a man to look at my ice maker the guy was carrying a gun strapped to his leg. Go figure . And they told me it wasn’t covered because it was a add on.

Rating: ★

When I originally signed up for the service I was told so many lies that I couldn't count. After a year of the service I needed to use them for my air conditioner. I put in the claim and after a month of nothing but excuses I paid out of pocket for a repair company that didn't screw me around but got the work done. When I submitted the repairs to the warranty company, they declined my claim because I didn't get them to come out and do an assessment. I told the select home warranty, they never told me to do but have the repair company fix it and they would reimburse me. That was the biggest lie and I canceled my service and they called me for two weeks telling me how they would do x y and z to gain my business and I told them to suck it and leave me alone.

Rating: ★

Somehow they heard about my wanting a CAR warranty & sold me a Home Warranty instead. I tried to call the guy the next day but EVERYTIME I called the line was busy ! And i called dozens of timesI Finally I got wise, called the credit card I paid to the guy & called a reputable car warranty place & took out a warranty on my car! By law, i realize I have 3 business days to think things over!

Rating: ★★★

When my air conditioner broke, it was an outside wire that weathered and shorted out the thermostat. They told me it was not covered under the home warranty policy. I trired cancelling and they want to charge me a $75 cancellation fee.

Rating: ★

Select Home Warranty

My air conditioner was "condemned" by the tech they sent out...refrigerant low and leaking and banned. Unfortunately their policies exclusions included "freon" ..claim denied .

Rating: ★

Select Home Warranty

Refused to send anyone out to diagnose air condition problem in my home annd possibly technician could have given valuable andvice. I feel SCAMMED!!

Rating: ★

Select Home Warranty

Select Home Warranty, failure to resolve my claims for the repair or replacement of my water softener and refrigerator. Despite numerous calls and assurances of a resolution within 48 hours, no action has been taken, and it has been over two weeks since my initial claim. Description of the Problem: Water softener failed to work and my refrigerator stopped functioning properly. I promptly filed a claim on July 8th 2024. Since then, I have made numerous follow-up calls to their customer service department. Attempts to Resolve: Each time I call, I am assured that a resolution will be provided within 48 hours. However, despite these promises, no action has been taken. The lack of follow-through and communication has been incredibly frustrating and inconvenient. Lack of Communication: They never initiated contact with me regarding the status of my claim. I have always been the one to call them, only to receive no concrete solutions. Partial Payment Issue: - Additionally, due to the high cost of the refrigerator repair, the insurance company has indicated they are unwilling to cover the full replacement cost, offering only $250 a partial payment of a $1250 refrigerator. This prolonged delay has caused significant disruption to my daily life and has left me without essential appliances. I believe this behavior constitutes unfair and deceptive business practices, as they are failing to provide the service for which I paid in full for a year.

Rating: ★

Select Home Warranty

I made a claim for my refrigerator. A stainless steal Kenmore elite..it was cold,the freezer wasn't freezing..they came out said too many issues to fix .so they would pay to replace. Fix or replace right?..They want to give me 250$ to replace, I can't buy a toy refrigerator with that..what the hell. I pay insurance for that. I didn't give up ,I'm still trying to get my new frig. Or I'll sue for it. BAD COMPANY

Rating: ★