American Residential Warranty
Steve
This is the worst warranty company out…
This is the worst warranty company out there. Submitted a claim for how water heater roughly 3 weeks ago, and after calling every other day to find the status, they denied our claim for some bogus reason. Cannot stress how bad this company is and would not recommend to anyone.
This is the worst warranty company out there. Submitted a claim for how water heater roughly 3 weeks ago, and after calling every other day to find the status, they denied our claim for some bogus reason. Cannot stress how bad this company is and would not recommend to anyone.
Patricia Puckett
I spoke with Martha
I spoke with Martha. She is such a lovely person. It was such a pleasure speaking with Martha. She answered all my questions put my mind at ease and was such a pleasure to speak with. I believe that Martha is an asset to the ARW family thank you so much Patricia Puckett.
I spoke with Martha. She is such a lovely person. It was such a pleasure speaking with Martha. She answered all my questions put my mind at ease and was such a pleasure to speak with. I believe that Martha is an asset to the ARW family thank you so much Patricia Puckett.
Balaji
Great customer care experience
This customer care representative Vanessa made my day today! I was trying to sort out the current plan charges and she helped me providing the same benefits with lower rate. While she was doing it, my call got dropped. She called me after sometime and confirmed the rate change was processed. Also to my surprise she asked about an in progress claim and when she knew my own contractor didn’t sign my claim, she helped me waiving the claim processing charges.!
This customer care representative Vanessa made my day today! I was trying to sort out the current plan charges and she helped me providing the same benefits with lower rate. While she was doing it, my call got dropped. She called me after sometime and confirmed the rate change was processed. Also to my surprise she asked about an in progress claim and when she knew my own contractor didn’t sign my claim, she helped me waiving the claim processing charges.!